Polaris dune buggy driving across the Lahbab red dunes in Dubai

Terms and conditions

What you agree to when you ride with us

Short, readable, and written so you can actually check it before you book rather than after something goes wrong.

Age limits are firmRider responsibilityDamage explainedUpdated August 2026
Ages6 to 14+

Something for every age in the group.

DepositNone

Nothing to pay until you reach the base.

DamageAt cost

Charged only where guide instructions were ignored.

PayAt base

Cash, card or bank transfer before riding.

Cancel24 hrs

Free cancellation more than a day ahead.

01 / The agreement

What booking a ride actually commits you to

Booking means you accept the points on this page. There is nothing hidden further down.

Booking a slot with Buggy Rents means you accept these terms for everyone in your group. If you are booking for other people, it is on you to pass on the age limits and the medical points before they arrive at the base.

Age limits are firm. Every machine has a minimum age set by engine size and how the route runs. Kids quads start at six. The Yamaha Raptor 700cc is eighteen and over. Guides check at the base, and a rider under the limit does not ride. Bring ID if anyone is close to the line, because we would rather check than guess.

Riding is at your own risk. Desert riding is an adventure sport and it carries real risk of injury, which you accept when you get on a machine. Before you travel, check that your travel insurance includes desert sports and off road activities. Many standard policies exclude them, and it takes two minutes to confirm.

Follow the guide. Every ride goes out with a guide and a briefing. The route, the speed and the boundary are set by the guide on the day and can change with conditions. Ignoring instructions is the one thing that turns a normal ride into an incident, and it is also the situation where damage gets charged.

02 / Your responsibilities

Three things that are on the rider.

Everything else is on us. These three are not.

Honesty

Declare medical limits

Pregnancy, back, neck or heart conditions and recent surgery all change what you should ride. Tell us before you book, not at the base.

Conduct

Ride within the briefing

Stay inside the route and boundary the guide sets. Alcohol and riding do not mix, and a guide can end a ride on the spot.

Care

Look after the machine

Normal wear is ours. Damage from ignoring the guide, riding out of bounds or deliberate misuse is charged at repair cost.

03 / Money and timing

The commercial terms in full.

All of it is on this page. Nothing appears for the first time at the base.

PricingPer vehicle, always

Every price on this site is for the machine, not per person. A four seater split between four people is the cheapest way to ride.

PaymentOn the spot

Cash, card and bank transfer are all accepted, and you can pay on the spot at the base. Nothing is due at booking time.

TransfersFree inside Dubai

Hotel pickup and drop-off within Dubai is free on every booking. Outer emirates are quoted before you commit.

TimingSlots can move

Heat, wind and visibility can shift a slot. We contact you before you travel rather than leaving you waiting.

04 / On the day

What happens between arriving and riding

The order is the same for every guest, on every machine.

  1. 1
    Arrive and check in

    Ages are confirmed and any medical points you told us about are checked with the guide.

  2. 2
    Briefing and gear

    Helmet fitted, controls explained, route and boundary set. Ask questions here rather than out on the sand.

  3. 3
    Pay before you ride

    Settle at the base by cash, card or bank transfer. You see the machine before any money moves.

  4. 4
    Ride with the guide

    The guide sets the pace and can change the route or end the ride if conditions or behaviour require it.

05 / Questions

Terms questions we actually get

Including the ones people are reluctant to ask.

Q1

Do I need my own travel insurance?

We recommend it. Desert riding is an adventure sport and riding is at your own risk, so check that your travel insurance includes desert sports and off road activities before you travel. Many standard policies exclude them.
Q2

What happens if I damage a buggy?

Normal wear and tear is ours to deal with. Damage that comes from ignoring the guide, riding outside the boundary or deliberate misuse is charged at repair cost, and we show you the cost.
Q3

Can you make an exception on the age limit?

No. Age limits are set by engine size and route, and guides enforce them at the base. If a rider is under the limit for one machine we will move them to one that fits rather than turn them away.
Q4

Can I ride if I have a bad back?

Tell us before you book. Desert terrain is genuinely rough, and back, neck and heart conditions, pregnancy and recent surgery all change the recommendation. Often we can suggest a gentler option, but we need to know first.
Q5

Is a licence needed to ride?

Not for buggies and quads on our routes, since riding is on private desert terrain with a guide rather than on public roads. The KTM 450 needs real off road ability, and the guide assesses that at the base.
Q6

What if the guide stops my ride?

A guide can end a ride for unsafe behaviour, alcohol, or conditions turning. It is rare. If it happens because conditions turned, we sort out a reschedule or a refund.

Unclear on anything?

Ask before you book, not after

If a term here affects whether a ride works for you, message us and we will give you a straight answer.